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From booking to departure – and everything in between

Everything you need to know about your holiday haven

You can probably guess what you’ll find here. Exactly, the most useful information for your stay at Sensoria Dolomites. Uncertainties? Questions? We will be happy to explain. It’s great to have you here!

We travel not to escape life, but for life not to escape us.
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The most important information at a glance

Adults only

Our hotel is a place of energy and tranquillity. We’ve dedicated ourselves entirely to the needs of peace seekers and tailored our programme to the wishes of adults. From now on, Sensoria Dolomites will therefore become an adults-only hotel for guests aged 14 and over. If you’ve already booked a holiday with your child, we look forward to welcoming you. However, we thank you for understanding that we can accept no further bookings with children.

Pick-up service

If you’re arriving by train, bus, or plane, we’ll be happy to pick you up from the bus and train stations in Bolzano, Klausen, or Brixen and from Bolzano airport. Please inform us in good time the day before you’re due to arrive.

Solo travellers

Our rooms are available for solo travellers. We look forward to receiving your enquiry.

Deposit

A deposit of 20% of the booked total rate is due by credit card or bank transfer at the time of booking. The remaining amount can be paid conveniently on site.

Check-in, check-out

Your favourite room will be available for you from 3 p.m. on your day of arrival. On your day of departure, we kindly ask that you vacate your room by 11 a.m.
Late check-out until 6 p.m. upon availability? Of course. We charge 50% of the room rate. Without dinner.

Covid-19

Unspoilt natural landscapes. Wide spaces where you can move freely. Carefree holidays are possible despite corona – also thanks to your holiday haven’s sophisticated safety concept.

Breakfast

Pure indulgence. Help yourself to delicacies from the indulgence market from 7.30 a.m. to 10.30 a.m., while the urban coffee shop awaits you from 7 a.m. to 7.30 a.m. and from 10.30 a.m. to 11 a.m.

Dogs

Your loyal four-legged friends are welcome on request. We charge an additional fee of €30.00 per day (without food). On prior arrangement, we will provide a dog bed, bowl, and basket in your room. Your furry friends will adore the terrace area. We regret that your darlings are not allowed in the restaurant area, lounges, and wellness area. Please note that only a limited number of dog-friendly rooms are available.

Contact details

Even if you can’t see them, you’ll feel them: the smiles on our faces when you contact us. We here at Sensoria Dolomites will be delighted to receive your enquiry and will give you all the information you might need about your holiday.

Sensoria Dolomites
The Oberhofer-Leitner family
Via Sciliar 37
39040 Siusi allo Sciliar
Italy

Tel. +39 0471 706522
E-mail: info@sensoriadolomites.com

Room service

Breakfast in bed? With a Dolomite panorama? We’ll be happy to bring your breakfast to your room for you until 10.30 a.m. We charge a service fee for this.

Spa bag

In your room, you can look forward to a spa bag with cosy spa accessories for the duration of your stay. We’ll lend you a fluffy bathrobe, towels, and towelling bath slippers.

Cancellation

Up to 29 days before arrival: cancellation free of charge
From 28 to 15 days before arrival: 20% of the total booking rate
From 14 to 8 days before arrival: 80% of the total booking rate
Within 7 days of arrival: 90% of the total booking rate
In the case of late arrival, early departure, or no-show, we charge cancellation fees of 90% of the booked but unused days.

Payment options

We accept cash payments (up to €1,000.00), debit and credit cards (except American Express), or online payments via Hobex. Please check the overseas limit of your cards before you arrive. You can pay the remaining final amount in advance by bank transfer:

IBAN: IT 70 U 08056 23110 000301001663 
SWIFT: RZSBIT2B