From booking to departure – and everything in between
Everything you need to know about your holiday haven
You can probably guess what you’ll find here. Exactly, the most useful information for your stay at Sensoria Dolomites. Uncertainties? Questions? We will be happy to explain. It’s great to have you here!
The most important information at a glance
Pick-up service
If you’re arriving by train, bus, or plane, we’ll be happy to pick you up from the bus and train stations in Bolzano, Klausen, or Brixen and from Bolzano airport. Please let us know your arrival time at least one day in advance.
From December 2025, this service will be subject to a fee.
Solo travellers
Our rooms are available for solo travellers. We look forward to receiving your enquiry.
Deposit
A deposit of 20% of the booked total rate is due by credit card or bank transfer at the time of booking. The remaining amount can be paid conveniently on site.
Check-in, check-out
Your favourite room will be available for you from 3 p.m. on your day of arrival. On your day of departure, we kindly ask that you vacate your room by 11 a.m.
Late check-out until 6 p.m. upon availability? Of course. We charge 50% of the room rate. Without dinner.
Breakfast
Pure indulgence. Help yourself to delicacies from the indulgence market from 7.30 a.m. to 10.30 a.m.
Dogs
Your loyal four-legged friends are welcome on request. We charge an additional fee of €35.00 per day (without food). On prior arrangement, we will provide a dog bed, bowl, and basket in your room. Your furry friends will adore the terrace area. We regret that your darlings are not allowed in the restaurant area, lounges, and wellness area. Please note that only a limited number of dog-friendly rooms are available. There is also a limit to the number of dogs allowed to stay at the hotel at one time.
Contact details
Even if you can’t see them, you’ll feel them: the smiles on our faces when you contact us. We here at Sensoria Dolomites will be delighted to receive your enquiry and will give you all the information you might need about your holiday.
Sensoria Dolomites
The Oberhofer-Leitner family
Via Sciliar 37
39040 Siusi allo Sciliar
Italy
Tel. +39 0471 706522
E-mail: info@no-spam.sensoriadolomites.no-spam.com
Room service
Breakfast in bed? With a Dolomite panorama? We’ll be happy to bring your breakfast to your room for you until 10.30 a.m. We charge a service fee for this.
Spa bag
In your room, you can look forward to a spa bag with cosy spa accessories for the duration of your stay. We’ll lend you a fluffy bathrobe, towels, and towelling bath slippers.
Cancellation
Up to 29 days before arrival: cancellation free of charge
From 28 to 15 days before arrival: 20% of the total booking rate
From 14 to 8 days before arrival: 80% of the total booking rate
Within 7 days of arrival: 90% of the total booking rate
In the case of late arrival, early departure, or no-show, we charge cancellation fees of 90% of the booked but unused days.
Payment options
We accept cash payments (up to €4,999.99), debit and credit cards (except American Express), or online payments via Hobex. Please check the overseas limit of your cards before you arrive. You can pay the remaining final amount in advance by bank transfer:
IBAN: IT 70 U 08056 23110 000301001663
SWIFT: RZSBIT2B
Where exactly is Sensoria Dolomites located?
Sensoria Dolomites is located in Seis am Schlern, an idyllic mountain village in South Tyrol, Italy. It lies at the foot of the spectacular Alpe di Siusi/Seiser Alm, Europe’s largest high Alpine pasture. Surrounded by the impressive natural backdrop of the Dolomites, a UNESCO World Heritage site, it’s a place of spiritual power for the outer and inner world.
Whom is the hotel for?
Our adults-only retreat is a place of spiritual power for people aged 14 and over who are looking for a mindful break from everyday life. A place for moments of bliss both great and small – relaxed, warm, and deeply rooted. Ideal for couples, solo travellers, and groups of friends who value mindfulness, nature-inspired relaxation, and holistic well-being.
What makes Sensoria Dolomites unique?
Sensoria Dolomites is a retreat with a holistic concept that blends design, cuisine, nature, and mindfulness. Our philosophy in just a few words: Luxury for the Soul. Our guests appreciate the harmonious combination of a modern Alpine lifestyle, authentic hospitality, and a carefully designed all-day inclusive package that invites you to slow down. This gives you have the freedom to do exactly what feels right in the moment – and we take care of the rest.
Why do so many guests recommend Sensoria Dolomites?
“Well looked after from morning until evening – we couldn’t imagine a more wonderful stay.” That’s what guests say about us as they enthuse about the profound sense of relaxation and the all-day inclusive package. The quiet power of the surrounding nature, the inspiring architecture, the friendly team, and our consistent striving for quality leave lasting impressions.
What does “Luxury for the Soul” mean?
This guiding principle describes our approach of focusing on what really matters. At Sensoria, nothing is superficial; everything is taken in, nourishing and enriching the soul. It’s not about external splendour, but about inner abundance: the quality of time, the depth of encounters, the tranquillity of nature. “Luxury for the Soul” means mindful luxury for people who want to get closer to their true selves once more.
How can the atmosphere at Sensoria be described?
Imagine a place where everyday life fades into the background. Where warm materials, soft light, and natural sounds create a cocoon of well-being. Shapes, lines, and colours from nature. The interplay of light and shade. Elements of Japanese architecture. The atmosphere at Sensoria Dolomites exudes comfort, peace, and an invitation to ground yourself in the present moment.
What rooms and suites are available at Sensoria Dolomites?
Our hotel offers a selection of stylish single, double, and multi-bed rooms as well as luxurious suites. Every room is a lovingly designed retreat where indulgence seekers aged 14 and over can stay, rest, and simply be. Indulgent sleep with a Sciliar/Schlern view, timelessly cosy.
How many rooms does the hotel have?
Sensoria Dolomites offers a total of 47 rooms and suites. The intentionally reduced number of rooms reflects the high standards of privacy, tranquillity, and individual care.
What is special about the design of the hotel?
The interior reflects our guiding principle “Luxury for the Soul”. Reduced, high quality, and nature-inspired – rooted and timeless with a fresh, modern twist, forming the quiet background for our hotel’s philosophy. Materials such as untreated local wood, natural stone, and linen create a warm atmosphere. The architecture melts into the landscape and opens up views of what really matters: nature.
Are there rooms with a mountain view or balcony?
Yes, all our rooms and suites offer views of nature and the Dolomites. Large window fronts, balconies, or terraces bring nature inside.
What does the all-day inclusive concept include?
Our all-day inclusive package accompanies you through the day with culinary delights: In the morning, a rich breakfast awaits you at the indulgence market with regional specialities such as homemade jams, chutneys, and other South Tyrolean delicacies. In the afternoon, we serve an energising snack with sweet and savoury treats. In the evening, enjoy a creative six-course menu of your choice as well as Sensoria Classics with seasonal ingredients. Depending on the season, special surprises such as barbecue afternoons by the pool or get-togethers with mulled wine complete the package. Mountain spring water, soft drinks, a selection of teas and coffees, snacks and drinks from the minibar, and alcoholic drinks such as wines, beers, and signature drinks are also included.
What cuisine awaits me at Sensoria Dolomites?
Our cuisine combines aromas from north, south, and west to create dishes that reflect the uniqueness of the nature that surrounds us. Selected products, the best preparation, and a pinch of passion are the ingredients of our culinary creations. At Sensoria, indulgence becomes a journey through cultures and nature: mindful variety at its finest.
Are there vegetarian or vegan menus?
Yes. Our kitchen is happy to take your dietary requirements and preferences into account. Whether you’re vegetarian, vegan, or have certain intolerances, we’ll spoil you from morning to night.
Are drinks included in the stay?
Many drinks are part of the all-day inclusive package, including refreshing soft drinks, high-quality teas, coffee specialities, revitalising mountain spring water, alcoholic drinks such as fine wines, beers, and signature drinks, plus snacks and drinks from the minibar.
Are there any special gourmet events or wine tastings?
Culinary events regularly enhance the culinary experience at Sensoria. These include the Tyrolean and Mediterranean evening, the gala dinner, the amuse-bouche tasting menu, the dessert buffet, mulled wine, grappa and wine tastings, barbecue afternoons by the pool, the traditional “Törggelen” evening, and chestnut roasting. In our indulgence studio, you can also immerse yourself in the world of aromas in complete privacy, from nose schooling to speciality tastings and private dining.
What role does regionality play in the cuisine?
Regionality is an integral part of our culinary identity. Many ingredients come from local partners – sustainably and honestly produced. You can taste this closeness with every bite.
What spa services are available at Sensoria Dolomites?
Wellness on Alpe di Siusi/Seiser Alm means room for soul-felt peace. Space to unwind in our spa area with various saunas and in our bath house with heated indoor and outdoor pool (32°C). Holistic treatments, from classic massages to signature treatments, promote lasting well-being and inner balance.
Is there a pool with a view of the Dolomites?
Yes, the wonderfully warm indoor and outdoor pool offers a view of Mt Sciliar/Schlern. You can feel the power of the water and the magic of the mountains here.
What treatments and massages are offered?
Our treatments are like a dance between yin and yang, opening the door to new life energies. The range includes soothing body treatments, exclusive signature treatments, AMM and TCM treatments, aromatherapy, and beauty treatments. Each treatment is carefully tailored to your needs.
Is there yoga, meditation, or retreats?
Yes, we regularly offer yoga classes, meditation sessions, and themed retreats. These take place in small groups or individually upon request. Indoors or at inspiring places of spiritual power in nature.
What activities are available in summer?
In summer, countless outdoor activities await you: hiking, e-biking, forest bathing, golf, or relaxed walks. The immediate surroundings are an outdoor paradise for active holidaymakers and leisure lovers alike. For moments that stay in your heart.
Which hiking trails start directly at the hotel?
Numerous hiking trails that take you to Alpe di Siusi/Seiser Alm, Mt Sciliar/Schlern, or Lake Fiè/Völser Weiher start right on our doorstep. Whether easy panoramic trails or challenging summit tours, we will be happy to advise you personally.
Are there guided hikes or e-bike tours?
Yes, we offer guided e-bike tours and hikes every day – included in the rate of your stay. Our Well-being & Experience Guide Patrick accompanies you to the loveliest spots in the surrounding area. The difficulty and duration of the tours vary, and they are suitable for both beginners and ambitious explorers.
Is an activity programme offered?
Yes, guided hikes and e-bike tours await you every day. Our balance and activity programme featuring aqua gym, fitness training, personal training, yoga, Pilates, and much more offers the perfect way to relax. The programme is designed to let you choose freely what suits your rhythm.
What activities are available in winter?
In winter, the nature around Sensoria Dolomites transforms into a fairy-tale landscape. Alpe di Siusi/Seiser Alm, Europe’s largest high Alpine pasture and one of the most versatile winter sports areas in South Tyrol, is just a stone’s throw away. Whether skiing, snowshoeing, tobogganing, or cross-country skiing, adventure fans and indulgence seekers can look forward to enriching experiences.
How far is it to the Alpe di Siusi/Seiser Alm cable car?
Sensoria Dolomites is just a few minutes’ walk away from the valley station of the Alpe di Siusi/Seiser Alm cable car.
Is Sensoria Dolomites an adults-only hotel?
Yes. As an all-inclusive adults-only retreat, we welcome guests aged 14 and over. This creates an especially calm and relaxing atmosphere.
From what age are guests welcome?
Our exclusive offering is designed for indulgence seekers aged 14 and over.
Is the hotel ideal for couples?
Sensoria Dolomites is perfect for romantic holidays . Pampering spa experiences, private moments of indulgence, and cosy spots that create space for connection and relaxation – a place of spiritual power devoted to love.
Are there romantic experiences or couple’s treatments?
At Sensoria Dolomites, couples enjoy soothing spa experiences that move and connect. Whether with our signature treatments, such as “On Cloud n°9” or “Soulful Aroma Moments”, or with deeply effective herbal stamp or hot stone massages, every treatment is a celebration of love and togetherness.
Can solo travellers unwind here?
Absolutely. Sensoria Dolomites offers numerous quiet spots and tailored services that give solo travellers space for relaxation, mindfulness, and new inspiration. Whether during yoga, a hike, or a spa treatment, you can reconnect with yourself and with nature here.
Are pets allowed?
Loyal four-legged friends are welcome at our hotel on request. Selected dog rooms are available – please note that these are limited. We charge an additional fee of 35.00 euros per dog per day (without food). On request, we can provide a dog bed, a bowl, and a basket in your room for your pet’s stay. A spacious terrace area offers relaxing hours together with your canine companion. Thank you for understanding that dogs are not allowed in the restaurant, lounges, and the entire wellness area.
Are there seasonal retreats or themed weeks?
Yes. Sensoria Dolomites offers special retreats throughout the year on topics such as mindfulness, movement, creativity, and conscious indulgence. Take a look at our current packages.
How can I book to stay at Sensoria Dolomites?
The easiest and quickest way to book is directly through our website, where we guarantee you’ll always find the best rate.
What services are included in the rate?
Indulgent sleep. Cosy warmth. Heartfelt attention. Culinary delights. Security. Magic moments. All that and a touch more is included here with us. The all-day inclusive package, access to our bath house and spa area, a varied activity and balance programme … We make sure you have everything you need from morning to night.
Are there any exclusive offers or retreat packages?
Yes. On our website, you will find a changing range of specials, retreat weeks, and seasonal packages with attractive additional services. Take a look at our current offers.
What payment options are available?
We accept cash payments up to 4,999.99 euros, debit cards, and credit cards (except American Express). Online payments are also possible via the provider Hobex. Please check the overseas limit of your cards before you arrive. Alternatively, you can also pay the outstanding amount conveniently in advance by bank transfer.
IBAN: IT 70 U 08056 23110 000301001663
SWIFT: RZSBIT2B
What are the cancellation conditions?
The following cancellation policy applies:
- Up to 29 days before arrival: free cancellation possible
- From 28 to 15 days before arrival: 20% of the total booking rate
- From 14 to 8 days before arrival: 80% of the total booking rate
- Within 7 days of arrival: 90% of the total booking rate
- In the event of late arrival, early departure, or no-show, we charge 90% of the unused portion of your stay.
Can I buy vouchers or gift cards?
Yes, you can find customisable value and experience vouchers on our website. For special people and moments that last.
Is there a shuttle service?
We’ll be happy to pick you up for a fee from Bolzano airport or the bus and train stations in Bolzano, Klausen, or Brixen. The free Südtirol Alto Adige Guest Pass, which you receive for the duration of your stay, also lets you use the shuttle buses in the Alpe di Siusi/Seiser Alm Dolomites region, regional trains in South Tyrol, local buses, the cable cars up Mt Renon/Ritten and Mt Colle/Kohlern, as well as to Mölten and Vöran, the Renon/Ritten railway, and the Mendola/Mendel funicular railway – all free of charge.
How do guests rate Sensoria Dolomites?
Our guests particularly appreciate the exclusive combination of architecture, cuisine, spa, and nature. The soothing atmosphere, the attentive team, and the carefully conceived all-day inclusive package are highlighted time and again. This satisfaction is consistently reflected in very high ratings on review portals such as Google, Tripadvisor, or Booking.com.
Has the hotel won any awards?
Yes, Sensoria Dolomites has won several awards. At the Wellness Aphrodite Awards organised by trade magazine and travel portal “Mein Tophotel”, the hotel took 1st place in the Spa Design category. Sensoria was also named best adults-only spa in South Tyrol at the Falstaff Spa Awards 2023. Not only that, but the hotel was also included in the list of the “101 best hotels in Germany, Austria, and South Tyrol” and was awarded the “tested!” seal of quality by the jury.
Which magazines or portals have featured Sensoria?
A place that touches the senses. A place of spiritual power for the soul. These are the words used by leading print media such as GEO Saison, Falstaff, HIDEAWAYS, Vogue, Süddeutsche Zeitung, and Condé Nast Traveller to describe our hotel.











